Shipping Policy

Welcome to JK Jewellery, where your satisfaction and trust are our top priorities. We believe in transparent and fair business practices, and our policies reflect our commitment to providing you with a secure and enjoyable shopping experience.

At JK, we understand that receiving your treasures promptly is crucial. That's why we take pride in our efficient and reliable shipping services. Once your order is placed, our team works diligently to process and dispatch it swiftly. We offer a range of shipping options to cater to your preferences, ensuring a seamless shopping experience. Rest assured, whether you're treating yourself or surprising a loved one, our commitment to timely delivery remains unwavering. Feel free to review our detailed shipping policy for more information on delivery times, tracking, and any additional services. At JK, we aim to make every unboxing moment a joyous and prompt experience.

How We Process Orders

All orders placed through our website are normally processed and shipped the same business day, but unforeseen delays like invalid delivery addresses could cause delays of up to two business days. The majority of the time, orders placed between 9 AM and 3 PM AEDT/AEST on Monday through Friday are processed and shipped out the same business day. Orders placed after 3 PM Australian Eastern Time will normally begin processing and ship the following business day. On weekends, no orders are handled or dispatched.

Estimated Processing Time

The majority of orders are handled using ground shipping, and the typical delivery period is two to four business days. The estimated shipping time does not account for any processing time or the time needed to answer any additional questions from the customer.

Please note: The estimated shipping time is simply an estimate, and there may be unanticipated delays brought on by unforeseen circumstances, such as inclement weather, natural disasters, a lack of resources (trucks and drivers), accidents, and so forth. Orders will be processed and shipped out as quickly as possible by JK. We have no control over the delivery's transit time once it leaves our facility with a package carrier (UPS, DHL, FedEx Couriers Please). Thus, any delays after shipping are the responsibility of the courier services, and we are not responsible for their location or care.

When submitting your payment, you will see a list of all applicable and precise shipping costs, excluding any potential customs charges. We check the quality of every item before it leaves our facilities as we prepare orders for shipping. Before shipping, each Jewellery goes through a quality check in-house.